We first wish to assure you that the care of our customer is our primary interest.

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Any of our activities are carried out in the interest of our customer and the main objective is to obtain the highest possible degree of satisfaction. The SUMDOMENICOMOSCHETTA.COM site, with the express inclusion of all existing third-level domains, is subject to and regulated by Italian law.

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The Site is owned by the company SUM DOMENICO MOSCHETTA srl., (Hereinafter "sum Domenico Moschetta") with registered office in Andria, Corso Cavour 64.

Access to and use of the Site are activities governed by these "General Conditions of Use" (hereinafter "Conditions").

Sum Domenico Moschetta only sells products under its own brand of excellent quality, designed and manufactured exclusively in Italy.

Access and use of the Site, as well as the purchase of any product and / or service on the Site, are activities that require the reading, knowledge and acceptance of these Conditions, and in particular of the following pages, published on this site:PRIVACY POLICY.

In particular, the customer, by sending an order through this site, even in the hypothesis that this is not processed, expressly and without reservation, pursuant to Article 13 of Legislative Decree n. 196/2003, the SUM DOMENICO MOSCHETTA srl to the processing of their personal data, for administrative and commercial uses, and accepts the conditions listed in the appropriate page called "Privacy", published on this same site,HERE.

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Therefore, anyone who accesses and / or uses services on the Site expressly agrees with sum Domenico Moschetta that the Site and these Conditions are governed by Italian law. The territorial jurisdiction will be that provided for by the Consumer Code, that is the place of residence or domicile of the consumer, if located in the Italian territory.

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sum Domenico Moschetta takes every precaution to avoid the publication, on the website, of contents that could be considered harmful to civil convictions, human rights and the dignity of persons, in all its forms and expressions. In any case sum Domenico Moschetta does not guarantee that the contents of the Site are appropriate or lawful in other countries other than Italy and, therefore, access to such contents from places where such materials are illegal is expressly prohibited.

Those who choose to access the Site in any case do so on their own initiative and will be solely responsible for compliance with the relevant local laws.

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Likewise, sum Domenico Moschetta adopts every useful precaution in order to ensure its users that the contents of the Site are accurate and do not contain incorrect or outdated information, with respect to the date of their publication, typographical errors, for which it is foreseen, to following the report, the correction as soon as possible. However sum Domenico Moschetta does not assume any responsibility towards users for the correctness, accuracy, completeness and updating of any content published on the Site.

sum Domenico Moschetta also cannot guarantee its users that the Site will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection. sum Domenico Moschetta declines all responsibility for: any problems, damages or risks that the user may encounter in using the Site; for any malfunctions of the site related to the deactivation of cookies in the user's browser; for the presence of computer viruses or other components that may be harmful.

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sum Domenico Moschetta may rectify, or even simply update, in whole or in part, these Conditions, whenever it deems it, at its sole discretion, necessary or even simply appropriate, without giving any notice. The user is obliged to abide by the terms set out in these Conditions, and is also required to periodically check this page to check for any changes to the Conditions, which will immediately become binding for the user, as soon as they are published on the Site.

To make a purchase on SUMDOMENICOMOSCHETTA.COM it is necessary to place a minimum order of at least one garment.

Instructions on the right of withdrawal, pursuant to Legislative Decree no. 21/2014, Article 49, paragraph 4.

The receipt by sum Domenico Moschetta of the order, transmitted by the Customer by electronic transmission, constitutes the Customer's contractual proposal.

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The acceptance of the contractual proposal will take place with the transmission by sum Domenico Moschetta of the email confirming the shipment of the order.

If the acceptance by sum Domenico Moschetta is not received within 15 working days, the contractual proposal must be considered rejected.

You have the right to withdraw from the contract, without giving any reason, within 14 days.

The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier and designated by you acquire physical possession of the goods.

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To exercise the right of withdrawal, you must inform us (SUM DOMENICO MOSCHETTA srl) of your decision to withdraw from this contract by means of an explicit declaration (letter sent by post, fax or e-mail).

In order to simplify the communication of withdrawal and speed up the reimbursement times, we invite you to exercise the right of withdrawal through the form that you can download by clickingHERE. You will have to print it, fill it in and insert it in the package where the order will be sent back.

In this case, it is not necessary to send a letter by post or a fax.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

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Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments you have made in our favor, without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not have to incur any costs as a consequence of this reimbursement. The reimbursement may be suspended until the goods are received or until the consumer demonstrates that he has returned the goods, whichever is the earlier.

Any cost originally incurred for the shipment of the order will be reimbursed only if all the items contained in the order are returned in a compliant manner.

Please send back the goods or deliver them to us - specifically to: SUM DOMENICO MOSCHETTA srl, Corso Cavour 64 - 76123 Andria (Italy) - without undue delay and in any case within 14 days from the day on which you communicated the your withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired. You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

 

The European commission has set up an European online dispute resolution platform (ODR Platform) for businesses in connection with online contracts for services to be settled by customers out of court. The ODR Platform can be accessed under the following link:https://ec.europa.eu/consumers/odr/.

 

PREPARE YOUR RETURN

Pack the items securely in the SUMDOMENICOMOSCHETTA.COM box. If that's not possible, use a neutral, sturdy box to make sure the items arrive undamaged. If the items are damaged, we will not be able to accept your return.

Check that each item to be returned is in the same condition in which it was originally shipped and that it is carefully and neatly packed.

Check that all the original labels are perfectly intact and that they have not been removed from the garment.

Each item returned can be worn only for the test of the same. It must not have been worn for other purposes or washed, ironed, and / or treated in any way.

The original box is considered an integral part of the product and for this reason it must not be damaged and cannot be used as the only external packaging.

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DEFECTIVE ITEMS

In the event of a defective or damaged item, please contact our Customer Care immediately. We kindly ask you to provide us with detailed information on the defect you are experiencing and to send us photos. Our team will review your request and provide a solution to the problem as soon as possible.

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REIMBURSEMENT

Once the return has been received, we will verify that all the conditions listed above have been respected: if the procedure has been carried out correctly, we will make the refund, which will take place through the same payment method used at the time of purchase, excluding any shipping costs. .

The reimbursement usually takes place after a few days. Processing times may vary depending on the payment method and bank.

If the order was paid on delivery, the refund will be made by bank transfer.

 

HOW TO MAKE THE RETURN

You can return your items, without having ever used them, within 14 days from the delivery date and receive a refund of the price of the items or a store credit to be used on the entire catalog, without time limits. It is not possible to exchange items. Items to be returned must be shipped from the same country in which you received them.

 

RETURN OPTIONS

Once the return procedure is completed, simply print the label, to be attached to the outside of the box and schedule the collection from the courier's site.

Depending on the country you are returning from, you may be required to print the invoice.

In Italy the return is free.

In all other countries, the costs vary as shown in the following table:

 

RETURN EUROPE EU

• Italy Free

• Other EU countries € 5.00

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EUROPE EXTRA EU

• UK, Switzerland, Norway € 10.00

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NORTH AMERICA

• USA, Canada € 20.00

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OTHER COUNTRIES

• Other countries not listed € 25.00

 

Alternatively, you can choose the option I will use an express courier of my choice at my expense and send the items to be returned to the following address:

SUM DOMENICO MOSCHETTA srl, Corso Cavour 64 - 76123 Andria (Italy)

In this case, SUMDOMENICOMOSCHETTA.COM declines all responsibility for any loss, damage due to bad packaging or delay in delivery of the return.

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SHOPPING

Sum Domenico Moschetta only sells products under its own brand of excellent quality, designed and manufactured exclusively in Italy.

sum Domenico Moschetta offers a service, on its website,   aimed at the Final Consumer, to whom all the products on the Site are intended.

"Final Consumer" means a natural person who purchases for purposes unrelated to his own business or professional activity that may be carried out. Therefore, sum Domenico Moschetta reserves the right not to fulfill orders from subjects other than the final consumer or in any case orders that do not comply with these Conditions.

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On SUMDOMENICOMOSCHETTA.COM customers can purchase items already available in stock.

The purchased item must be paid at the same time as the purchase transaction is closed, by credit card or Paypal. 

We remind new customers that the first order must necessarily receive a verification from the bank that issued the credit card. Our bank will then contact your bank to have the details confirmed before we can proceed with the shipment. This verification could cause a delay of a few days in the shipment of your first order.

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SAFE, EASY AND FAST PAYMENTS

By purchasing on this site, the customer's financial information (such as credit card number, expiration date, personal data) will be sent directly to the bank in charge of the payment transaction (Paypal or, again, other credit institutions affiliated with us) via protocol encrypted. sum Domenico Moschetta, nor other subjects, will ever have access to it.

It is possible to register one or more Credit / Debit Cards to speed up purchases: at the checkout you just have to choose the card without having to re-enter all the data and this means more security for your data.

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ORIGINAL PRODUCTS

The products sold are carefully selected for their rigorous quality control standards. However, sum Domenico Moschetta declines all responsibility for the possibility that, due to a particular configuration of his computer or a malfunction, even temporary, the colors of the products photographed or the characteristics displayed and described on the site, may be different from the originals.

In order to place a purchase order on this Site, it is essential:

• be at least 18 years of age;

• meet the requirements to enter into legally binding contracts;

• have a valid e-mail address.

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The receipt by sum Domenico Moschetta of the order, transmitted by the Customer by electronic transmission, constitutes the Customer's contractual proposal. The acceptance of the contractual proposal will take place with the transmission by sum Domenico Moschetta of the email confirming the shipment of the order. If the acceptance by sum Domenico Moschetta is not received within 15 working days, the contractual proposal must be considered rejected. With the conclusion of the Contract, sum Domenico Moschetta undertakes to supply the Customer with the ordered products, under the terms and conditions provided, without prejudice to the right not to process orders against subjects who do not provide sufficient guarantees of solvency or who do not fall within in the category mentioned above of the "Final Consumer" or that, for any reason, the ordered product is not available for sale.

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By sending the order, the Customer unconditionally accepts and undertakes to observe in relations with sum Domenico Moschetta, all the provisions contained in these Conditions.

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The placing of the order, therefore, implies the complete knowledge and total and unconditional acceptance by the Customer of these Conditions, as well as the additional information contained in the web pages of the Site referred to here and / or connected via links.

The amount of the order will be charged to the Customer's Credit Card only when the package is ready for shipment. Although not expressly regulated in these General Conditions of Sale, please refer to the provisions of Legislative Decree 22 May 1999, n. 185 and the applicable regulations of the Civil Code.